Located at 1216 Grant Ave Junction City, KS 66441 Welcome to MAS-HELP! MAS-HELP exists to help relieve some of the burdens on military families by providing quality products at reasonable prices. We thank you all so much for bidding with us! We appreciate all of you! By Bidding on MAS-HELP' Auction, You’re Agreeing to the Following: Standard pick-up times: Begin the day after the auction starting at 9am. (Holidays/Weather may affect these hours) If you are unable to pick up your item(s) within that time frame listed you need to reach out to schedule an alternative pick-up time. You can reach out via call 785-340-8720 or email marketing@mashelp.org. ***IMPORTANT*** When picking up at our location: -Please park in the lot of 1230 Grant Ave, Sign states Hunam Restaurant. -Bring your printed invoice (or) have your name, bidder ID, number of items bought, and auction close date ready. -If your item is large, more than 50 lbs (or more than you can carry) please bring additional help to load. 1.Stock Photos- The use of stock photos does not guarantee the condition of the items, however it gives you an idea of what the product is. Please view pictures and read descriptions. Our team does a great job of notating the quality of items and if they see any damage. If the product looks different than stock photo please go off of the product seen in photos or call/text Henry if you have questions. We do our best to match products with exact stock photos, but we are human and mistakes may happen. 2. Damaged Items- We do our best to describe any damage that we may find. Please view items marked open box/damage during inspection times. We may not document/see all damage to items. 3. . Your card on File will be charged the evening the auctions closes between 8-10PM. . 4. If the bidder's card is declined when we run cards, we will reach out to let the bidder know. If the bidder does not communicate with us about fixing the declined card within 36 hours of the auction closing (two mornings after), we will mark the bidder as a "No-Show". 5. Inspections are appointments only, but are encouraged and recommended. To schedule an appointment please call, text, or email. Levels of Product/Refund Policy: Refund Policy: We guarantee functionality of all factory sealed, appears new, and open box items! Please text or email with refund requests. Bidders have 48hrs from picking up the item to submit a refund request and 3 pick up days, from when the request is approved, to return the item. Factory Sealed: New in box, never used, original product, in original box. We stand behind the listing as described. Being “new”, we have not checked for function / internal damage. You may inspect/test before you leave. Eligible to apply for a refund if the item is non-functional. Appears New: Item appears to be in new condition, not used. They may, or may not be in the original box. They should work as expected. We inspect for the following: Does not appear to have been previously used Item is complete enough to run / work as needed Box may be damaged, however, internal contents are functional Eligible to apply for a refund if the item is non-functional Open box: Open Box represents several conditions, such as incomplete, pre-owned, new but not verified for condition. Please use inspection time to preview and test before you bid. We highly suggest you preview open box items during our preview hours. Call if you have questions. We do our best to test every item to see if they power on! Damaged: These items have known damage. We will do our best to describe / picture the damage. We don’t test for functionality. These could be items never used / owned, such as a grill that had shipping damage to the lid, but never put together or used. Could be scratch and dent, or could be totally broken. We encourage you to preview damaged items during our preview hours. Call if you have questions. Damaged items can not be returned, sold as is. Incomplete: These items appear to be missing parts. Please review all photos to determine what is included. If you have questions about if something is missing/included please reach out. Incomplete items are not eligible for refunds. *We do not give refunds for missing hardware To apply for a refund email or text with your name/bidder number, item number, date of auction, and the reason you’re applying for a refund. Refer to the Refund section in our terms for more information. ***IMPORTANT*** We are not responsible for wrong or mistaken bidding. Please ensure you read the descriptions thoroughly and look at all photos. We use factory and/or stock photos for representation purposes only

Located at 1216 Grant Ave Junction City, KS 66441 Welcome to MAS-HELP! MAS-HELP exists to help relieve some of the burdens on military families by providing quality products at reasonable prices. We thank you all so much for bidding with us! We appreciate all of you! By Bidding on Any Big Deal Auctions' Auction, You’re Agreeing to the Following: Standard pick-up times: Begin the day after the auction starting at 9am. (Holidays/Weather may affect these hours) If you are unable to pick up your item(s) within that time frame listed you need to reach out to schedule an alternative pick-up time. You can reach out via call 785-340-8720 or email marketing@mashelp.org. ***IMPORTANT*** When picking up at our location: -Please park in the lot of 1230 Grant Ave, Sign states Hunam Restaurant. -Bring your printed invoice (or) have your name, bidder ID, number of items bought, and auction close date ready. -If your item is large, more than 50 lbs (or more than you can carry) please bring additional help to load. 1.Stock Photos- The use of stock photos does not guarantee the condition of the items, however it gives you an idea of what the product is. Please view pictures and read descriptions. Our team does a great job of notating the quality of items and if they see any damage. If the product looks different than stock photo please go off of the product seen in photos or call/text Christina if you have questions. We do our best to match products with exact stock photos, but we are human and mistakes may happen. 2. Damaged Items- We do our best to describe any damage that we may find. Please view items marked open box/damage during inspection times. We may not document/see all damage to items. 3. . Your card on File will be charged the evening the auctions closes between 8-10PM. . 4. If the bidder's card is declined when we run cards, we will reach out to let the bidder know. If the bidder does not communicate with us about fixing the declined card within 36 hours of the auction closing (two mornings after), we will mark the bidder as a "No-Show". 5. Inspections are appointments only, but are encouraged and recommended. To schedule an appointment please call, text, or email. Levels of Product/Refund Policy: Refund Policy: We guarantee functionality of all factory sealed, appears new, and open box items! Please text or email with refund requests. Bidders have 48hrs from picking up the item to submit a refund request and 3 pick up days, from when the request is approved, to return the item. Factory Sealed: New in box, never used, original product, in original box. We stand behind the listing as described. Being “new”, we have not checked for function / internal damage. You may inspect/test before you leave. Eligible to apply for a refund if the item is non-functional. Appears New: Item appears to be in new condition, not used. They may, or may not be in the original box. They should work as expected. We inspect for the following: Does not appear to have been previously used Item is complete enough to run / work as needed Box may be damaged, however, internal contents are functional Eligible to apply for a refund if the item is non-functional Open box: Open Box represents several conditions, such as incomplete, pre-owned, new but not verified for condition. Please use inspection time to preview and test before you bid. We highly suggest you preview open box items during our preview hours. Call if you have questions. We do our best to test every item to see if they power on! Damaged: These items have known damage. We will do our best to describe / picture the damage. We don’t test for functionality. These could be items never used / owned, such as a grill that had shipping damage to the lid, but never put together or used. Could be scratch and dent, or could be totally broken. We encourage you to preview damaged items during our preview hours. Call if you have questions. Damaged items can not be returned, sold as is. Incomplete: These items appear to be missing parts. Please review all photos to determine what is included. If you have questions about if something is missing/included please reach out. Incomplete items are not eligible for refunds. *We do not give refunds for missing hardware To apply for a refund email or text with your name/bidder number, item number, date of auction, and the reason you’re applying for a refund. Refer to the Refund section in our terms for more information. ***IMPORTANT*** We are not responsible for wrong or mistaken bidding. Please ensure you read the descriptions thoroughly and look at all photos. We use factory and/or stock photos for representation purposes only