KC Market House pick-up instructions: -HAVE A COPY OF YOUR PRINTED OR DIGITAL INVOICE. You may be turned away without proof of purchase in the form of printed or digital invoice. -PULL UP TO THE BAY DOORS ON THE EAST SIDE OF THE BUILDING. If the East driveway is full, please wait in your vehicle until space becomes available. DO NOT DOUBLE-PARK OR BLOCK VEHICLES IN DRIVEWAY. -KC MARKET HOUSE IS NOT RESPONSIBLE FOR LOADING OR SECURING OF LOAD TO YOUR VEHICLE. If your item weighs over 100lbs., you may need to bring assistance for loading. -No appointment needed for pick up KC Market House-specific terms and conditions: Inspection:KC Market House does not offer scheduled inspection dates; visit 1121 28th St., Blue Springs, MO, Monday-Friday from 10:00am-4:00pm to preview items. Payment: The credit card on file with bidder’s account will be charged at the close of the auction. If the bidder’s payment is declined for any reason, the bidder will be unable to receive unpaid items. Payment onsite is accepted in the form of cash or credit card. Exact change is required for all cash transactions. Invoices exceeding $2,000 cannot be paid by credit card on file. Buyers will be required to pay onsite with cash or a cashier’s check. If the bidder does not provide sufficient funds within the three (3) Business Days after the auction close date, additional fees may apply. Multiple instances of unpaid invoices will result in a permanent ban from the Equip-Bid site and all affiliates. Handling Surcharge: Due to elevated freight and processing costs, a non-refundable $1.00 handling fee will be added to all items. Pick-Up: If unable to pick up items within three (3) Business Days (Mon-Fri 10:00am – 5:00pm),DO NOT BID. By bidding in an Equip-Bid auction, you are legally bound to be charged for all won items and agree to remove them from the auction location. To pick up items, go to 1121 28th St in Blue Springs, MO, Monday through Friday, 10:00am – 5:00pm. All items held longer than Seven (7) CALENDAR Days are considered abandoned property and are forfeited. Refunds: If you receive an item that is damaged, does not work, or is missing pieces and it was not listed as such in the description, you are eligible to apply for a refund. You are not eligible for refunds under any other circumstances. All items are guaranteed to function as intended unless listed as damaged or incomplete. KC Market House offers a Seven (7) Calendar Days (Mon-Fri, 10:00am – 5:00pm) return policy on all items unless listed as damaged or incomplete. The Seven (7) Calendar Days (Mon-Fri, 10:00am – 5:00pm) return policy extends to functionality of item ONLY. This guarantee does not extend to cosmetic condition, color, or hardware included. Bidders must contact KC Market House (816-286-7666) within 72 hours of the Auction Close Date to submit a claim. All items for refund must be returned to KC Market House within 7 Calendar Days of auction close date (1121 28th St. Blue Springs, MO 64015) prior to receiving refund. After Seven (7) Calendar Days from auction close date, NO RETURNS WILL BE ACCEPTED. Tax-Exempt Bidders: Tax-exemption forms must be provided for each invoice. Tax-exempt statuses are not stored with your Equip-Bid account. Upon providing tax-exemption forms to KC Market House, contact this affiliate at 816-286-7666 to remove tax from each invoice. Tax exempt forms must be provided within 24 hours following closure of each auction. Liability:Liability of KC Market House shall be limited to the refund of the bidder's purchase price. Limitations:The above-stated Terms cannot be altered except in writing by KC Market House.