ANY ITEM THAT YOUR UNHAPPY WITH FOR ANY REASON MAY BE RETURNED FOR A REFUND PER OUR TERMS – NO QUESTIONS ASKED. ATTN: FOR ANY EMERGENCY/ISSUE THAT PREVENTS YOU FROM PICKING UP YOUR ORDER, WE WILL HOLD ALL WON ITEMS AS A COURTESY UNTIL THE FOLLOWING THURDAY – AS LONG AS YOU TEXT SUPPORT @ 913-210-2345 DURING THAT AUCTIONS PICK-UP TIMES Wednesday - 12pm - 4:00pm Friday 10:00pm - 7:00pm ****FOR ANY QUESTIONS ABOUT SIZE, COLOR, DIMENSIONS ETC.,**** PLEASE USE WALKIN INSPECTION TIMES, OR CALL/TEXT 913-210-2345 IF UNABLE TO COME IN PERSON TO INSPECT. PRE-INSPECTION TIMES ONLY FRI-3PM-7PM MON-THUR 10AM - 3PM You may pick up your item(s) during our pick-up times no appointment needed. DUE TO EQUIP-BID WIDESPREAD FRAUD - PLEASE BRING COPY OF INVOICE (ON PHONE IS OKAY) OR ID SO THAT WE CAN ENSURE THAT YOUR ORDER IS HANDED OUT TO THE CORRECT WINNING BIDDER *** NO APPOINTMENT NEEDED *** All items from an auction throughout the week MUST be picked up BY 7:00pm that Friday.. Factory Sealed and Appears New. We are guaranteeing functionality only. NOT cosmetic condition, color, size, completeness / parts, etc.Due to the massive amount of volume we sell, we try to visually inspect items for any obvious damage, but we cannot plug everything in and test for functionality.Please use inspection time to preview and test before you bid. Please use inspection time to preview and test before you bid. Open box: Open Box represents several conditions, such as incomplete, pre-owned, new but not verified for condition, untested, could be fully functioning, or DOA, we have not tested. Please use inspection time to preview and test before you bid. NO Refunds\Charge backs will be given on OPEN BOX items. We highly suggest you preview open box items during our preview hours. Call if you have questions. Damaged: These items have known damage. We will do our best to describe / picture the damage. We don’t test for functionality. These could be items never used / owned, such as a grill that had shipping damage to the lid, but never put together or used. Could be scratch and dent, or could be totally broken. We encourage you to preview damaged items during our preview hours. Damaged items cannot be returned, sold as is. Call if you have any questions. Any unmarked items will be considered “open box or damaged” All stock pictures and descriptions are for representational purposes only. We at Midwest Active Wholesale are not liable if a stock photo or description is different from the product.. *** IMPORTANT *** Having a Large Enough Vehicle / Proper Equipment - Please be cognizant of the size and/or quantity of items you are picking up. Please supply any and all equipment necessary to load out and/or secure your items. Bring a helper if you have accumulated multiple invoices or know you have a large/heavy item. Customers are expected to come prepared to load out their items.{including extra help to load heavy and extra large items} Assistance for loading heavy oversized items will incur a $20 load out fee.We guarantee the item to our door only. Knowing Your Bidder ID # - We cannot assist you properly or punctually without this information. If you are picking up for someone else, please have their Bidder ID #. Please visit our terms under “Removal” for more information. Parking with Courtesy - Help us keep the parking lot safe and functional by being mindful of other customers. If you have any questions or concerns, please contact us including your bidder ID! Text: 913-210-2345 Call or leave voicemail: 913-210-2345 EMAIL: support@MAWOlathe.com

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