***** Please note that we DO have a pallet jack and hand trucks for your use to load your items while you are here. It is your responsibility, as the bidder, to remove and load all items. We do not have staff to assist with loading and unloading at this time. We are not responsible for accidents, lost or damaged items left beyond scheduled removal times. **As of 09/07/2022, any items not picked up after 2 weeks of auction ending will be forfeited and re-stocked. If you call to let us know that you are coming, we will hold your items! WE ARE NOW REQUIRING THAT YOU USE THE SCHEDULER TO SCHEDULE YOUR PICKUPS, as there is not always someone at the auction house. If we know when you are coming, then we can make sure someone is there. Have you ever wondered, will this item work? Will it power up and run? Don't worry, we are now offering a 48-hour guarantee on all items (unless item is listed as open box or damaged). Due to the massive amount of volume we sell, we try to visually inspect items for any obvious damage, but we cannot plug everything in and test for functionality. The products we sell are online returns, overstock items, surplus inventory, in-store returns, delivery refusals, bulk volume sales, and sometimes things appear to be fine, but then don't work. Therefore... We are offering the 48-Hour Guarantee on all items in this sale (unless listed as open box or damaged) What is the 48-Hour guarantee? We are guaranteeing for functionality only, NOT for cosmetic condition, color, size, completeness/parts, etc. Buyer must contact us within 48 hours of pick-up time to make a claim. (After 48 hours-no refund) After claim is filed, item needs to be returned to seller within 5 business days. If not returned with the 5 business days, the guarantee is null and void, and no refunds will be given. Bid with confidence - your item is guaranteed to work! NOTE: This is NOT a sitewide policy! Other affiliates may or may not adopt the same policies as we do. Factory Sealed: New, in-box, never-used, original product in original box. We stand behind the listing as described. Because we strive to inspect all items, if we open a box and the contents appear factory sealed, we will label it as such. Being “new,” we have not checked for function/internal damage. You may inspect/test before you leave; otherwise, there is a 48-hour return policy. Appears New: Item appears to be in new condition, not used. They may or may not be in the original box. They should work as expected. We inspect for the following: Does not appear to have been pre-owned Box may be damaged, however, MAJOR components/pieces are intact and functional. We cannot guarantee all screws/bolts are in the box, but we will do our best to note if we don’t see them. Hardware such as screws and bolts are generally available online or at a hardware store. You may test your item before you leave. If it does not work, you may return it for a full refund; otherwise, there is a 48-hour return policy. Open Box: Open Box represents several conditions, such as incomplete, pre-owned, new but not verified for condition, untested, could be fully functioning, or dead on arrival (DOA). We have not tested these items. As always, we will continue to do our best to describe what we see. Please use inspection time to preview and test open box items before you bid. Open Box items may not be returned; they are solid as-is. Damaged: These items have known damage. We will do our best to describe/picture the damage. We don’t test for functionality. These could be items never used/owned, such as a grill that had shipping damage to the lid but that was never put together or used. This could indicate a scratch or a dent, or the item could be totally broken. We encourage you to preview damaged items during our inspection hours. Damaged items can not be returned; they are sold as-is.

PSA regarding auction pickups: Up until now, we haven't had a problem with holding items when you are bidding on other auctions, but since we are getting larger items, this is becoming a problem. So, as of 12/20/22, we will only hold items for 2 auctions. If items aren't picked up within 5 days of the 2nd auction, they will be re-listed. We will TRY to call to remind you. But this is getting to be a big problem, as we have several customers who still have items here after several weeks, and we don't have time to call every one of them. Ultimately, it is YOUR responsibility to know that you have items to pick up. We always allow 5 days for you to schedule your pickups. If, after 5 days, we haven't heard from you, your items WILL be forfeited and re-stocked. We are sorry to have to do it this way, but we are getting overwhelmed with piles of unclaimed items. Thank you for your understanding, and for being great customers! Inspection Times: Mon-Fri 9am-5pm Pick-Up times: See Scheduler in Equip-bid WE ARE NOW REQUIRING THAT YOU USE THE SCHEDULER TO SCHEDULE YOUR PICKUPS, as there is not always someone at the auction house. If we know when you are coming, then we can make sure someone is there. Factory Sealed: New, in-box, never-used, original product in original box. We stand behind the listing as described. Because we strive to inspect all items, if we open a box and the contents appear factory sealed, we will label it as such. Being “new,” we have not checked for function/internal damage. You may inspect/test before you leave; otherwise, there is a 48-hour return policy. Appears New: Item appears to be in new condition, not used. They may or may not be in the original box. They should work as expected. We inspect for the following: Does not appear to have been pre-owned Box may be damaged, however, MAJOR components/pieces are intact and functional. We cannot guarantee all screws/bolts are in the box, but we will do our best to note if we don’t see them. Hardware such as screws and bolts are generally available online or at a hardware store. You may test your item before you leave. If it does not work, you may return it for a full refund; otherwise, there is a 48-hour return policy. Open Box: Open Box represents several conditions, such as incomplete, pre-owned, new but not verified for condition, untested, could be fully functioning, or dead on arrival (DOA). We have not tested these items. As always, we will continue to do our best to describe what we see. Please use inspection time to preview and test open box items before you bid. Open Box items may not be returned; they are solid as-is. Damaged: These items have known damage. We will do our best to describe/picture the damage. We don’t test for functionality. These could be items never used/owned, such as a grill that had shipping damage to the lid but that was never put together or used. This could indicate a scratch or a dent, or the item could be totally broken. We encourage you to preview damaged items during our inspection hours. Damaged items can not be returned; they are sold as-is.