If you are in the Kansas City Metro area and prefer to arrange a pickup in Kansas City (Prairie Village) please Call, Text, or email the day after the auction has closed. You must call after each auction. Even if we have brought Items to Kc in the past for you, you still have to call after each auction. We do not assume you want your item to go to KC. IF WE ARE NOT CONTACTED YOU WILL BE RESPONSIBLE TO PICKUP IN MANHATTAN. All Items will need to be picup within 10 days of action closing. Items may take up to 14 days to be transferred to KC. If you need your items immediately after the Auction, you will need to schedule a pickup in Manhattan, Kansas. Four Levels of Product Detail Factory Sealed: New in box, never used, original product, in original box. We stand behind the listing as described. Being “new”, we have not checked for function / internal damage. We may have opened the box to verify and to take pictures of the item. Appears New: Item appears to be in new condition, not used. They may or may not be in the original box. They should work as expected. We inspect for the following: Does not appear to have been pre-owned. Item is complete enough to run/work as needed. Box my be damaged, however, internal contents are functional. There may or may not be some minor scratches that does not interfere with the function of the item. Open Box: Open Box represents several conditions, such as incomplete, pre-owned, new but not verified for condition, untested, could be fully functioning, or DOA, we have not tested. Please use inspection time to preview and test before you bid. Open Box items may not be returned, sold as is. We highly suggest you preview open box items during our preview hours. Call if you have questions. Damaged: These items have known damage. We will do our best to describe / picture the damage. We don’t test for functionality. These could be items never used / owned, such as a grill that had shipping damage to the lid, but never put together or used. Could be scratch and dent or could be totally broken. We encourage you to preview damaged items during our preview hours. Call if you have questions Damaged items cannot be returned, sold as is. *Any unmarked items will be considered “open box or damaged” If you have any questions or concerns, please contact us including your bidder ID! (Office) 785-706-9400, Cell (785) 477-9228 EMAIL: info@bigblueauctions.com

Bid with Confidence! We now offer a 48-HOUR GUARANTEE! Have you ever wondered does this item work? Will it power up and run? Don’t worry, we are now offering a 48-hour guarantee on all items (unless item is listed as open box, damage or incomplete). We try to visually inspect items for any obvious damage, but we cannot plug everything in and test for functionality. The products we sell are online returns, overstock items, surplus inventory, in-store returns, delivery refusals, bulk volume sales, and sometimesthings appear to be fine, but then don’t work. What is the 48-hour guarantee? We are guaranteeing for functionality only, NOT cosmetic condition, color, size, completeness / parts, etc. Buyer must contact us within 48 hours of pick-up time to make claim. If buyer contacts us after 48 hours, no refund will be given. After claim is filed, Item needs to be returned to seller in 5 business days. After 5 business days, guarantee is null and void, no refunds will be given. The refund will not be initiated until the item is returned to the seller. We strongly encourage bidders to test each item prior to leaving the location to minimize any inconvenience that may occur. This is NOT a site wide policy please Note other affiliates may or may not adopt the same policies as we do. ***IMPORTANT*** Please Call, Text, or email (BEFORE YOUR SCHEDULED TIME) if you cannot make your scheduled pickup time. If you do not make arrangements before missing your scheduled pickup time. You will have a $10 fee to get your item after the scheduled time. If item is not picked up within 10 days of the scheduled pickup, and arrangements were not made BEFORE the scheduled pickup time. Your item will go back on the auction for new bidding and NO REFUND WILL BE GIVEN. We do understand emergency come up. If you are unable to pickup within the scheduled window, please let us know so we can make alternative arrangements.