We have gone to an online scheduled pick up only for pickup in Manhattan, KS. After you get your invoice, at the top of your invoice screen, you will see a scheduler for pick up. Select a time, and then be there during that time. Please Call, Text, or email (BEFORE YOUR SCHEDULED TIME) if you cannot make your scheduled pickup time. If you do not make arrangements before missing your scheduled pickup time. You will have a $10 fee to get your item after the scheduled time. If item is not picked up within 10 days of the scheduled pickup, and arrangements were not made BEFORE the scheduled pickup time. Your item will go back on the auction for new bidding and NO REFUND WILL BE GIVEN. WE ARE HAPPY TO WORK WITH YOU TO ENSURE YOU RECEIVE THE BEST EXPERIENCE POSSIBLE! If you have any questions/concerns or need to make alternate arrangements for pick up before your Scheduled time, please feel free to contact us. We do our best to accurately describe, picture and detail items. Please read the Four Levels of Product Detail described below. If your items are not as described, please contact us and we will do our best to make it right. We process credit cards by 9:00 a.m. the morning following auction close. If you are tax exempt, please contact us before auction closes o receive tax exemption, you will be required to provide the proper documentation. ***IMPORTANT*** We are not responsible for wrong or mistaken bidding. Please ensure you read the descriptions thoroughly and look at all photos. We use factory and/or stock photos for representation purposes only. Four Levels of Product Detail Factory Sealed: New in box, never used, original product, in original box. We stand behind the listing as described. Being “new”, we have not checked for function / internal damage. You may inspect/test before you leave. No refunds after leaving pick up location, contact manager right away. Appears New: Item appears to be in new condition, not used. They may or may not be in the original box. They should work as expected. We inspect for the following: Does not appear to have been pre-owned and Item is complete enough to run / work as needed. Box may be damaged, however, internal contents are functional Open Box: Open Box represents several conditions, such as incomplete, pre-owned, new but not verified for condition, untested, could be fully functioning, or DOA, we have not tested. Please use inspection time to preview and test before you bid. Open Box items may not be returned, sold as is. We highly suggest you preview open box items during our preview hours. Call if you have questions. Damaged: These items have known damage. We will do our best to describe / picture the damage. We don’t test for functionality. These could be items never used / owned, such as a grill that had shipping damage to the lid, but never put together or used. Could be scratch and dent or could be totally broken. We encourage you to preview damaged items during our preview hours. Call if you have questions Damaged items cannot be returned, sold as is. *Any unmarked items will be considered “open box or damaged”

READ BEFORE YOUR BID: ALL PALLETS MUST BE PICKED UP IN MANHATTAN, KS. WE DO NOT TRANSPORT PALLETS TO KANSAS CITY Pallets are AS IS and may contain incomplete furniture, broken items, open boxes and/or functional items. ***IMPORTANT*** If you are unable to pickup within the scheduled window, please let us know so we can make alternative arrangements. All items from this auction MUST be picked up within 10 days of the auction closing. If you are unable to pick up by this date, please call, text, email, or leave a voicemail. YOUR ITEMS WILL BE FORFEITED WITH NO REFUND GIVEN! WE ARE HAPPY TO WORK WITH YOU TO ENSURE YOU RECEIVE THE BEST EXPERIENCE POSSIBLE! If you have any questions or concerns, please contact us including your bidder ID! (785) 706-9400 EMAIL: info@bigblueauctions.com