FRIENDLY & COURTEOUS STAFF HELP LOAD VEHICLES Standard pick up times will be available: Thursday & Friday, 9:am - 3:00pm ***IMPORTANT*** Any items not picked up by the Saturday of the week they were purchased in AND no arrangements have been made to pick up, YOUR ITEMS WILL BE RETURNED TO INVENTORY & NO REFUNDS WILL BE GIVEN. Example: You won an auction item that closed Sunday, Monday, Tuesday, Wednesday, Thursday, or Friday. This item needs to be picked up by end of loadout Saturday! If you are unable to make it by end of day Saturday, you have to text, email, or leave a voicemail letting us know. WE ARE HAPPY TO WORK WITH YOU TO ENSURE YOU RECEIVE THE BEST EXPERIENCE POSSIBLE! If you have any questions/concerns or need to make alternate arrangements for pick up, please feel free to contact us. We do our best to accurately describe, picture and detail items. Please read the Four Levels of Product Detail described below. If your items are not as described, please contact us and we will do our best to make it right. We process credit cards after the last lot of the auction closes. If you are tax exempt or want to pay with cash, please contact us before the last lot closes. To receive tax exemption, you will be required to provide the proper documentation. ***IMPORTANT*** We are not responsible for wrong or mistaken bidding. Please ensure you read the descriptions thoroughly and look at all photos. We use factory and/or stock photos for representation purposes only. Four Levels of Product Detail Factory Sealed: New in box, never used, original product, in original box. We stand behind the listing as described. Being “new”, we have not checked for function / internal damage. You may inspect/test before you leave. No refunds after leaving pick up location, contact manager right away. Appears New: Item appears to be in new condition, not used. They may or may not be in the original box. They should work as expected. We inspect for the following: Does not appear to have been pre-owned Item is complete enough to run / work as needed Box may be damaged, however, internal contents are functional You may test your item before you leave, if it does not work, you may return it for full refund BEFORE you leave the pickup location. No refunds after you leave. Open Box: Open Box represents several conditions, such as incomplete, pre-owned, new but not verified for condition, untested, could be fully functioning, or DOA, we have not tested. Please use inspection time to preview and test before you bid. Open Box items may not be returned, sold as is. We highly suggest you preview open box items during our preview hours. Call if you have questions. Damaged: These items have known damage. We will do our best to describe / picture the damage. We don’t test for functionality. These could be items never used / owned, such as a grill that had shipping damage to the lid, but never put together or used. Could be scratch and dent or could be totally broken. We encourage you to preview damaged items during our preview hours. Call if you have questions Damaged items cannot be returned, sold as is. *Any unmarked items will be considered “open box or damaged”

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