ORDER PICKUP Scheduled pickup appointments are required and must be scheduled through your invoice. Pickup reservations for this auction will be available: --11:00am - 5:00pm on Tuesday, May 30 (NOT MONDAY BECAUSE OF MEMORIAL DAY) --11:00am - 5:00pm on Wednesday, May 31 After the final pickup day listed above, all shelves are cleared and products are disposed of to make room for future auctions (no refunds given for products that are not picked up). Pickup System: Please park in our parking lot to the west of our building, and follow the signage to text the Order Fulfillment Team to retrieve your order. If we assist you with loading any products, Air Capital Auctions and it's team are not responsible for damage to products or vehicles. The Fulfillment team cannot load items larger than 50 pounds. Please bring help and be prepared to load these items. PRODUCT CONDITION 48-HOUR GUARANTEE ELIGIBLE ITEMS The Product Listing Team strives to ensure that you have good information about each Air Capital Auctions lot listed in an auction. With approximately 3-4 minutes per product and the number of products reviewed each day, there are issues that our Product Listing Team will not catch. As a result, we are providing a 48-hour Guarantee for anything listed as Factory New and New / Like New. If we say it is factory sealed or new - we stand by that, and refund according. There is NO guarantee for items without a condition listed (considered Open Box), or conditions of Open Box, Pre-owned, Missing Parts, Damaged, etc. To request a refund, within 48 hours of receiving your order, you must submit a refund request. Any item that cannot be identified or categorized by our team will be considered OPEN BOX. The item must be returned, with all packaging intact, to Air Capital Auctions within 5 business days of the refund approval. Failure to return the product, packaging, and/or meeting the timelines described above will void any guarantee.