Auction Terms & Conditions AUCTION TERMS & CONDITIONS Terms and conditions to bid and buy. Please read these terms carefully. These terms, as modified or amended from time to time, are a binding contract between Rightside Auctions ("Rightside Auctions") ("we" and/or "us", etc.) and you ("you", "bidder", "purchaser"). REGISTRATION & IDENTIFICATION At the time of registration, we collect information about you to verify who you are before you can bid. All bidders must be of legal age to bid. PAYING FOR YOUR PURCHASES We accept Cash, Debit, Visa, Mastercard, American Express and e-transfer BUYERS PREMIUM A 15% Buyers premium and 5% GST is applied to all invoices. Additional charges may be applied for items held or abandoned as outlined in the PICKUP & REMOVALS section of the terms and conditions. REVIEWING THE STATUS OF YOUR BIDS During an auction you can check the status of your bids at any time. No bids can be withdrawn after the auction for any reason. All items are sold as is, where is, with all faults and with no assurances that any item is fit for a particular use. All bids are legally binding and enforceable in Alberta, Canada. BIDDING NOTIFICATIONS You can choose to be notified by e-mail during the auction if you have been outbid. Please note that outbid notifications are NOT sent out during the last two hours of the sale. WINNING NOTIFICATION & INVOICING All winning bidders will receive an e-mail invoice within 24 hours of the auction closing. Rightside Auctions does not take responsibility for buyers security on their email accounts. Be advised that your email security may prevent our emails from going to your inbox. We encourage bidders to mark our email address as safe. It is strongly advised to check on Hibid to see if you have won your items. "MAY HAVE WON" means you HAVE won" It is the bidders responsibility to identify if they have won items. PICKUPS & REMOVALS Dates and times for pickup will be posted in the auction details of the particular auction you are bidding on. It is your responsibility to review the pick-up schedule prior to bidding on any item(s). Do not bid if you are unable to have all your items picked up on the posted date(s) and times. Any item(s) not picked up during the posted pick-up times will be considered abandoned. Items are sold 'as is, where is', with all faults. If you chose to abandon an item after any auction, you will forfeit those item(s). Disposals of uncollected items will occur promptly at the time of pick-up close on the final day of pick-up. If abandonment or failure to pay occurs, you will be banned from any further bids on any of our future auctions. On occasion, alternative pick-up dates/times can be arranged. This must be done in advance and prior to the applicable auction closing date. This alternative pick-up option is subject to Rightside Auctions schedule availability and may be denied. It is your responsibility to ensure we have confirmed your request for an alternative pick-up date/time. Alternative pick-up's must be requested through email at edmsouth@rightsideauctions.com. If an alternative pick-up is arranged, you will be charged a taxable holding fee of $20.00 in addition to the invoiced cost of the item(s). Alternative pick-up cannot extend beyond seven (7) days of applicable auction close. If item(s) with alternative pick-up arrangements are not picked up according to the arranged time (in accordance with Rightside Auctions), the item(s) will be considered abandoned, will be disposed, and you will be banned from any further bids on any of our future auctions. You are required to bring any assistance you will need to pick up your items. Rightside auctions staff and affiliates of Rightside Auctions will not assist in lifting, loading, fixing, packing or unpacking any of your item(s) or any piece or part of your item(s). Successful bidders will be required to pick-up their item(s) at 510, 8170 50th Street Edmonton Alberta, unless otherwise specified. Alternate pick-up locations cannot be arranged. CONDITIONS OF ITEMS SOLD & OUR ONLINE CATALOGUE Our very best efforts are made to ensure all items are represented accurately in the photographs and descriptions; however, all items are ultimately sold on an 'as is, where is' basis, with all faults. Bidders are strongly encouraged to read the full description of each lot prior to placing any bid. No responsibility is assumed by Rightside Auctions or the seller for any errors or omissions. Please keep in mind this is a Returned Merchandise Auction. Items could be missing parts, damaged, not the exact item in the box or nothing wrong at all. While we do our best to inspect items, we cannot inspect all items. All items are sold "AS IS" and are FINAL SALE. REFUNDS will only be considered in the case of gross misrepresentation of item details, and/or complete non-functionality. Refund claims MUST be made within 4 days of auction close by emailing Edmonton@rightsideauctions.com NOTE: Refund settlements are granted as auction credits which can be used at any future actions and the decision to grant such refunds, remains at the sole discretion of Rightside Auctions. Note: Items with 'Sold as Is' written in the lot details, are absolutely non-refundable. Please exercise caution when bidding on these items. Please be aware that many of the items we sell require assembly and is the sole responsibility of the buyer. Buyers are strongly encouraged to review the details of any lot they intend to bid on. Bids cannot be retracted. Be aware that photographs may differ slightly from the actual item(s). Where there is conflicting information between the item(s) details and the photograph, the posted written details prevail. CLAIMS No claims regarding goods purchased will be allowed. Bidders are reminded that all goods are sold on an 'as is, where is' basis, with all faults. PERSONAL & PROPERTY RISK The Buyer expressly agrees to indemnify and save Rightside Auctions and their Sellers/Consignors harmless from and against all claims, losses, expenses, damage or liability, directly or indirectly caused by or resulting from an act, including negligent acts or omissions of Rightside Auctions, or anyone acting on his/her behalf in connection with or arising out of an auction. ADDITIONS & DELETIONS We reserve the right to remove and/or add lots and/or items to the sale at any point during the auction. RESERVE Seldom are items sold with a reserve. If an item is being sold with a reserve, it will be clearly marked and identified. For items sold with a 'reserve', you will be required to pay a minimum amount in order to enter a bid. Any reserves are between the consignor & the auctioneer and are subject to the consignor's approval. The Auctioneer reserves the right to reject any bid at their sole discretion. AUCTION RECORDS In the unlikely event of a dispute, you agree to accept as true the information that we have in our records. ONLINE BIDDING For online bidding, please keep in mind that the connection to the internet is not absolutely reliable. Connection problems can happen between or within our office, between or within the software servers, and/or between or within bidders and potential bidders. We cannot be held responsible for any of the above possible issues, or for your bids not making it into the system. SOFT CLOSE Items close at regular intervals. To prevent a bidder from 'sniping' all bids made in the last minute of the auction will force an item to stay open for an additional 2 minutes. This will continue until all bidding has ceased. STRATEGY We recommend that all bidders put in their maximum bid when placing a bid online. This does not mean you will have to pay the maximum amount you bid; you only pay one bid more than the next highest bid, and only up to your maximum bid. The software system will play out the bids as you would at a live auction and only uses the funds required to beat out the under-bidder at the prescribed bid increment. CATALOGUE ERRORS & OMISSIONS Written and oral descriptions are the opinions of Rightside Auctions and should in no way be construed as a guarantee of any kind as to authenticity, age, model, make, materials, condition or any other feature of items being sold. Rightside Auctions attempts to catalog every lot correctly and will attempt to point out any defects but will not be responsible or liable for the correctness of the catalog, item descriptions or pictures within. Questions regarding item(s)/lots can be asked by emailing edmsouth@rightsideauctions.com. Questions will only be answered if received at least 24 hours prior to applicable auction closing. By placing a bid, in any capacity, you signify that you have examined the items as fully as you desire and have had the opportunity to ask questions and receive answers from Rightside Auctions that you deem adequate. If you are not satisfied with the information provided regarding any items or lots, do not bid on the item(s)/lot in question. All items are sold on an 'as is, where is' basis, with all faults. Any listed retail values and/or prices are approximations only. It is your responsibility to do your own due diligence in researching values. Buyers are strongly encouraged to review the details of any lot they intend to bid on. Bids cannot be retracted. Be aware that photographs may differ slightly from the actual item(s). Where there is conflicting information between the item(s) details and the photograph, the posted written details prevail. PRIVACY POLICY Your personal information is collected through our contact forms only. This website currently has no applications or programs that gather information from your computer without your consent. Users are required to give us contact information (e.g., address, phone number and email address) and demographic information (e.g., your postal code). Certain information, such as your email address, is collected in order to verify your identity and for use in our records. Under no circumstances will your e-mail, phone number or address be sold to, or given to any other parties. Please contact us at Edmonton@rightsideauctions.com to request to be removed from our email list. All items sold "AS IS, WHERE IS" with all faults. By bidding you are acknowledging agreement with the terms above. Please do not bid unless you agree to all of these terms.