“We” refers collectively to Two Old Souls, Inc. and J&K Estates Sales LLC unless otherwise stated. The terms winners/buyers/winning bidders and items/lots/assets are used interchangeably for purposes of this document. Two Old Souls, Inc. is a privately held corporation affiliated with J&K Estate Sales, its own operating legal entity/business. J&K Estate Sales LLC and Affiliates are licensed and bonded in favor of the State of Ohio. 1. BUYERS PREMIUM: 12% 2. REGISTRATION: Bidders MUST enter a valid Visa, MasterCard, Discover or American Express card with required contact information such as name, address, valid email and phone number. Note: we DO NOT automatically charge credit cards for invoiced amounts after the auction closes – the winning bidder must initiate and process any charge to their card for payment. An Ohio resident must bid on a vehicle and other titled assets unless approved and granted permission by the auction firm manager or auctioneer ahead of time. Out-of-state bidders must contact the auction firm manager/auctioneer before bidding on titled assets; the platform admin will grant or deny approval on a case-by-case basis. 3. PAYMENT: Shortly after an auction concludes, the winning bidders will receive an invoice via the auction platform. Winners can pay online with a credit/debit card through Stripe via the J&K Estates auction platform or Square on the pickup day. A small processing fee (usually 5% or less) will apply to every online transaction. Cash will only be accepted at pick-up (small bills only, please), and checks are NOT accepted at any time. 4. SALES TAX: Two Old Souls, Inc. adds a 7% sales tax (Portage County) to every transaction on most auctions. The auction listing will expressly state that we are NOT charging sales tax for an auction when applicable. 5. BIDDING ERRORS: Please be aware that many bidders routinely increase their own bids to price an item out of reach of other bidders. Be sure to review ALL bids before submitting them, as we WILL NOT reverse bids that have caused another bidder to be outbid or if a bidder places a bid on the wrong item. We WILL NOT reverse any bids after the auction has begun to close, with no exceptions. 6. MAXIMUM BIDS: We usually use only one bidding field. MANY bidders submit their "maximum bids" as they appreciate the convenience and do not want to miss out on a bidding opportunity by placing only real-time bids (especially in the final frantic minutes of an auction). Please note that max bids are not disclosed. The platform software will place your bid to your assigned max if someone bids against you. If you are immediately outbid when that bid is placed, you are most likely up against someone else’s max bid. Be sure to click "REFRESH LINK" often to ensure you see the most current data. 7. GROSS BIDDING ERRORS: Any gross errors must be reported immediately via phone call to (330) 283-0571. They will be handled on a case-by-case basis and at the sole discretion of J&K Estate Sales LLC and Two Old Souls, Inc., who are not obligated to make a reversal but will have the final decision on how to handle the situation. 8. STAGGERED CLOSING: Online auctions on this platform close one - two lots at one-minute intervals. 9. DYNAMIC CLOSING: An asset's closing time is automatically extended an additional two minutes whenever a new bid is placed within the last two minutes of the lot’s/item’s closing time to allow other bidders to place their final bids. This process will continue until all bidding on a lot/item ceases. 10. REMOVAL: This is an ONLINE-ONLY AUCTION. Please DO NOT bid if you cannot pick up your items during the indicated removal time. Please be aware that REFUNDS OR CHARGEBACKS WILL NOT BE GRANTED. Winners are responsible for their own removal of lots/items at their expense, liability, and risk. Winners are responsible for removing all items in each lot. The auction company staff does not provide moving services or tools. Please be prepared to move ALL items out of the building first, then pack and sort your items. 11. PICKUP OF ASSETS:. Winners will check in with the cashier to verify payment and/or pay in full and receive a copy of their invoice. All bidders agree to be held personally responsible for all purchases made on their bidder number or account and will not charge back items not picked up during the published removal times. The buyer authorizes J&K Estate Sales LLC and Two Old Souls, Inc. to release the buyer's assets to any individual possessing the buyer's sales receipt. Buyers may be required to produce ID for security reasons. Please have your ID with you at all times at pickup. All Buyers accept that pickup may be electronically recorded and monitored, whether disclosed or not. The Two Old Souls, Inc. warehouse pickup address is 1042 Wooster Rd North Barberton, Ohio 44203. If the pickup is not at our warehouse, the exact property address will be listed on the winner’s invoice, along with any special instructions. For the property owner's safety, only the general location of the property is disclosed in the auction details during the live online auction. 12. WARRANTY & CONDITION OF ITEMS SOLD: All items are sold "AS IS, WHERE IS, with NO WARRANTY expressed or otherwise implied. Descriptions are believed to be accurate but not guaranteed or always exact. Use the photos and your own eye as the determining factor when accessing an item’s condition or branding. When unsure of the condition or brand, please bid accordingly. J&K Estate Sales LLC and Two Old Souls, Inc. are not responsible for using or misusing items, infestation and pathogens, environmental or toxic harm or any injury or harm caused by items purchased. 13. BUYER DEFAULT: After the scheduled removal, items not picked up will be considered abandoned. We may charge your credit card or invoice you for a disposal fee for lots not picked up or items left behind at the property. If a bidder(s) defaults at an auction, at its discretion, it can contact the backup bidder(s) for an offer but is not legally obligated to do so. For a more detailed explanation of any of the above items, please visit the Terms & Agreement page here: https://jkestateauctions.com/Home/Term