Before You Bid Check Out The Helpful Information Below: 15% Buyer’s Premium MUST BE 18 TO BID We Do NOT Ship Merchandise! Removal/Pick-Up: By appointment only- Each Winning Bidder will be sent invoices following approval of sale. Please call our office within 2 business days to coordinate removal. 716-282-8466 Payment: Winning Bidders will be charged a $500 deposit once the auction has closed- if this charge declines you will promptly receive a phone call to ensure payment is received. IF WE ARE UNABLE TO COLLECT THE DEPOSIT, THE SALE WILL GO TO THE BACK BIDDER IMMEDIATELY AND YOUR BIDDING PRIVILEGES WILL BE REVOKED! You will receive an emailed invoice once the sale has been approved. Payment in full is required within 24 hours of receiving the invoice. Balance should be paid by Certified/Cashiers Check(s) and/or Exact Cash (no change will be given). Personal Checks will NOT be accepted. *Deposit is Non-Refundable!!! ONLY when a sale is not approved will the deposit be refunded. Tax Exemption: Cash Auctions will no longer be accepting Tax Exemption Certificates. We will not be refunding tax on any invoices; we will ONLY be accepting tax exempt forms for Exempt Organizations (Non-Profits, ST-119.1) and Automotive/Car Dealerships (ST-120 for Vehicles). Forms must be submitted before an auction closes. All other purchasers will be charged the appropriate sales tax regardless of exemption status- If you believe your purchase is tax exempt you can complete an AU-11 on the NYS Department of Taxation & Finance Website for a refund. Helpful Terms: Maximum Bid- This is the MOST you are willing to pay for an item (before Buyer’s Premium/Tax); It is your Best Bid. The site uses this Max Bid to automatically bid (up to your Max) against others that are bidding on the same item. This allows you to place all your bids in advance if you are unable to or do not wish to watch the Lots as they close. Soft/Extended Close- As a lot is closing, if a bid is placed in the Final 2 Minutes, the closing time will restart the countdown from 2 Minutes. This is to prevent “Bid Sniping” and will allow someone who is outbid a chance at rebuttal. Closing Speed- Lots in our auction will not all close simultaneously at the listed end time. Instead, they will begin to close at a rate of "x" (usually 3-6) lots per minute, depending on how many lots are in the auction (Vehicle Auctions will close at a rate of 1 lot per 2 minutes). This means the first lot will close at the ending time, while the next lot will close 10-20 seconds later, the next lot 10-20 seconds after that, and so on. The closing time for each lot can be seen counting down, at all times. We always try to make sure an auction will be complete within 2 hours of the initial closing time. Contact: You can reach our office at 716-AUCTION (282-8466). Calling/Texting hours are Monday through Friday from 9 am to 4 pm. If you have any questions, feel free to email us at info@cashauctionmrd.com